What happens if I am not satisfied with my Wolfgang Puck Pressure Oven?
If you are not 100% satisfied with your Wolfgang Puck Pressure Oven, return it within 60 days of the original shipment date listed on the packing slip – and we will return your purchase price – NO QUESTIONS ASKED!. To make a return, contact our Customer Service Center for a Return Merchandise Authorization (RMA) number and include that number on the outside of your return package.
Can the Wolfgang Puck Pressure Oven do everything a normal oven does?
Yes, it can do everything a normal oven does, PLUS more! The Wolfgang Puck Pressure Oven can bake, roast, broil, toast, and re-heat in PRESSURE mode, which is faster than traditional appliances. And in STANDARD mode, it cooks just like your regular oven. Our Rotisserie Series comes with all of that PLUS a rotisserie function.
Does the Wolfgang Puck Pressure Oven really reduce cooking times?
Yes! The pressure-controlled environment of the Pressure Oven concentrates the heat on your food, allowing it to cook up to 70% faster while sealing in the flavor and moisture.
What is the difference between the different Pressure Oven Models?
There are 2 models of the Pressure Oven: the Rotisserie
and the Original.
- The Original is a 1.0 cubic ft (29L) oven. This model is great when
cooking for crowds. It not only holds a 12” pizza or a 6 lb chicken, it
can also fit a 14 lb turkey – cooking it in only 55 minutes. With dimensions
of only 19-7/8" L x 15-7/8" x 12-3/8" H, the Original is still small enough to fit
under standard cabinets and fit pans up to 14” width x 12” depth.
- The Rotisserie is also a 1.0 cubic ft (29L) oven that fits up to a 14 lb
turkey. Plus, it also comes with specially engineered rotisserie function so
you can create that fresh, delicious rotisserie taste in your own home any
time you want. With dimensions of 19-7/8" L x 15-7/8" x 12-3/8" H, it easily
fits under standard cabinets and fits pans up to 14” width x 12” depth.
Can the Wolfgang Puck Pressure Oven replace my microwave?
That is up to you. Many people look forward to saying goodbye to soggy, limp microwave meals and leftovers. The Wolfgang Puck Pressure Oven is perfect for reheating leftovers. It’s much faster than a conventional oven and produces delicious results that taste like the first time you made the meal.
Can I use the Wolfgang Puck Pressure Oven for baked goods?
Yes! Unlike traditional pressure cookers, baked goods rise beautifully in the Wolfgang Puck Pressure Oven while staying moist and delicious. Muffins, cakes, cookies, rolls and more are all baked to perfection in record time.
Can I steam vegetables or fish in the Wolfgang Puck Pressure Oven?
Yes, water can be added directly to the drip/baking pan for foods such as fish and vegetables which will cause steam cooking in the pressure mode.
How does the Wolfgang Puck Pressure Oven Work?
The Pressure Oven’s Chamber locks in heat and moisture under low-pressure, concentrating flavors and making it virtually impossible to dry out or ruin your food, while cooking up to 70% faster! If you’ve purchased the oven, visit the Wolfgang Puck Pressure Oven Getting Started page.
Is the vent release valve supposed to be loose?
The vent release valve lies loosely on the valve stem by design. When setting, grasp the finger grip and move the pointer to desired position, either vent or seal. During cooking, you may hear air escaping from the vent release valve. This is normal!
What does the Wolfgang Puck Pressure Oven include?
Wolfgang Puck Pressure Oven includes:
- Wolfgang Puck Pressure Oven 1600-Watt Oven*
- Baking/Broil Rack
- Drip/Baking Pan
- Roasting Pan
- Crumb Tray
- Use and Care Manual
- Recipe Booklet
- Manufacturer's 1-Year Limited Warranty
If you purchased the Rotisserie Series, your oven includes the above PLUS Rotisserie Rod, 2 Rotisseries Screws, 2 Rotisserie Tines, AND Rotisserie-Removal Tool. *The Original and Rotisserie series Pressure Ovens are 1700 Watt ovens.
How large is the Wolfgang Puck Pressure Oven?
The Wolfgang Puck Pressure Oven is a convenient countertop size that fits easily under standard cabinets. The Pressure Oven can safely be placed on any countertop, but we recommend not putting it in an enclosed space.
- Wolfgang Puck Pressure Oven Original and Rotisserie Series dimensions:
19-7/8" L x 15-7/8" x 12-3/8" H. It weights approximately 27 lbs.
How should I adjust the temperature and time for my favorite recipes to ensure they come out perfect?
As general rules of thumb, when cooking in pressure mode, poultry cooks 70% faster; roasts (beef, pork, etc.) cook 50% faster; casseroles, vegetables and baked goods cook 25% faster. If you are not sure, underestimate the cook time and check the temperature before eating. It's easy to pop it back in for a few more minutes if more cook time is needed. You’ll love cooking your favorite recipes faster and with enhanced flavor! Visit our recipe page to view the time converter chart and sample recipes to get you started.
Can I use my normal pans in this oven?
Yes, standard bakeware can be used in the Wolfgang Puck Pressure Oven. For best results, we recommend bakeware made of metal, oven-proof glass or ceramic.
- Wolfgang Puck Pressure Oven Original and Rotisserie Series: Use
bakeware with a width that does not exceed 14" and the depth should not
How do I clean my oven?
It's easy to clean your oven. First ensure that your oven is unplugged and all parts are cool prior to cleaning. Then the interior of the oven can be cleaned with a damp soapy cloth. For stubborn stains, apply a small amount of oven cleaner to a damp sponge or cloth. Please do not attempt to move heating elements during cleaning, and do not clean with metal scouring pads as pieces can break off the pad and touch electrical parts, creating a risk of electric shock. Also, do not immerse cord, plug, or housing of the oven in water or other liquids.
The following parts are dishwasher safe:
- Baking/Drip Pan
- Baking/Broil Rack
- Rotisserie Rod
- Roasting Pan
- Crumb Tray
- Rotisserie Removal Tool
- Rack Removal Tool
Do I need to pay taxes on my order?
We are required by law to collect sales tax in states where our business is registered. We are registered in California, Colorado, Florida, Georgia, Illinois, Kentucky, Nevada, Ohio, Pennsylvania, Tennessee, Texas, and Virginia.
What is the cost of shipping?
- Standard Shipping - FREE
- Fed Ex Express Saver - $39.99
- Fed Ex 2nd Day - $49.99
- Fed Ex Next Day - $59.99
Can I use a pre-paid card to pay for my purchase?
We will accept pre-paid cards on most orders as long as they are paid for in full at the time of purchase. We do not accept pre-paid cards on orders that may require future payments, including purchases of the trial offers or those that require installment payments.
Can I ship my order outside of the United States?
Residents of Hawaii, Alaska and US territories may contact our customer service center at (877) 359-9747 to place an order. Unfortunately we cannot process payments or ship orders to addresses outside the United States at this time.
What are the terms and conditions of the 12 Month Warranty ?
This warranty covers all defects in workmanship or materials in the mechanical and electrical parts, arising under normal usage and care, in this product for a period of 12 months (or 36 months if extended warranty is purchased) from the date of purchase provided you are able to present a valid proof-of-purchase. A valid proof-of-purchase is a receipt specifying item, date purchased, and cost of item. A gift receipt with date of purchase and item is also an acceptable proof-of-purchase. Product is intended for household use only. Any commercial use voids the warranty.
This warranty covers the original retail purchaser or gift recipient. During the applicable warranty period within normal household use, we will repair or replace, at our discretion, any mechanical or electrical part which proves defective, or replace unit with a comparable model.
To obtain service under the terms of this warranty call Toll Free (877) 359-9747.
THIS LIMITED WARRANTY COVERS UNITS PURCHASED AND USED WITHIN THE UNITED STATES AND DOES NOT COVER:
- Damages from improper installation.
- Defects other than manufacturing defects.
- Damages from misuse, abuse, accident, alteration, lack of proper care and maintenance, or incorrect current or voltage.
- Damage from service by other than an authorized dealer or service center.
This warranty gives you special legal rights and you may also have other rights to which you are entitled which may vary from state to state.
How do I submit a product for review and consideration?
We are always excited to hear about new product ideas that improve people’s lives. We appreciate that you have chosen to contact us. Please email your product submission to email@example.com
Be sure to include the following information: product's name, category, unique selling points, features, benefits, stage of development and scope of distribution.